Privacy Policy
Effective Date: October 30, 2024
Last Updated: January 13, 2025
Welcome to GetAClaim.com (“Company,” “we,” “our,” or “us”). Protecting your privacy is a priority, and this Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard your personal information when you visit our website, GetAClaim.com. By accessing or using our platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue using the platform.
For additional details about platform use, please refer to the following:
1. Information We Collect
We collect and process personal information that you voluntarily provide to us when you engage with our platform. The types of data collected may include:
Personal Identification Information:
• Name
• Phone number
• Email address
• Any documents, photos, or other claim-related information you voluntarily provide (e.g., repair estimates, pictures of property).
Claim-Related Data:
• Details about your potential legal claim (e.g., accident description, vehicle information, or any other relevant data).
Communication Data:
• Recorded phone calls for quality, compliance, and service purposes.
Non-Personal Information:
• Browser type, IP address, device information, and browsing behavior collected via cookies or similar technologies.
2. How We Use Your Information
We use the information collected for the following purposes:
• Service Delivery: To process your request for legal assistance and forward relevant information to qualified professionals.
• Compliance and Recordkeeping: To comply with legal and regulatory requirements, including maintaining records of your consent.
• Security: To detect, prevent, and address potential security risks or fraud.
• Improvement: To enhance the functionality of our platform based on user behavior and feedback.
3. Disclosure of Your Information
We share personal information only as necessary to provide the services you have requested:
• Qualified Professionals: Your information may be shared with licensed attorneys or law firms to facilitate legal assistance.
• Service Providers: Third-party vendors may assist us with services like website hosting, payment processing, or data analytics.
• Legal Obligations: We may disclose information if required to comply with applicable laws, regulations, court orders, or legal processes.
Disclaimer: While your information is shared only for these purposes, we cannot control how third-party recipients (e.g., attorneys) handle your information once it has been disclosed to them.
4. Security of Your Information
We implement reasonable technical and organizational measures to safeguard your personal information. This includes:
• SSL encryption for data transmission.
• Restricted access to personal data for authorized personnel only.
Limitations:
• Despite these measures, no online data transmission or storage system can guarantee 100% security.
• By using our platform, you acknowledge and accept the inherent risks of online data sharing.
5. Disclaimer of Liability
To the maximum extent permitted by law:
• No Guarantee of Accuracy: We do not guarantee the accuracy, completeness, or suitability of the information you provide.
• No Liability for Third Parties: We are not responsible for how third-party professionals (e.g., attorneys) use or secure your information.
• No Liability for Breaches: While we implement robust security protocols, we cannot guarantee that breaches, unauthorized access, or other incidents will never occur.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Policy or comply with legal obligations. Retention periods include:
• Service-Related Data: Retained until the requested service is fulfilled.
• Communication Records: Retained for compliance purposes for up to three years.
7. Your Rights
You have the following rights concerning your personal data:
• Access: Request a copy of the data we hold about you.
• Rectification: Correct inaccuracies in your data.
• Deletion: Request deletion of your data (subject to legal or operational limitations).
• Objection: Object to certain types of data processing.
How to Exercise Your Rights:
Contact us at support@getaclaim.com to submit a request. We may require identity verification to process your request.
8. Cookies and Tracking Technologies
For details about our use of cookies and similar tracking technologies, please refer to our Cookie Policy.
9. Minors’ Privacy
Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
10. Changes to This Policy
We reserve the right to update this Policy to reflect changes in our practices or applicable laws. Significant updates will be communicated through email or website notifications. Your continued use of the platform constitutes acceptance of the revised Policy.
11. Contact Information
If you have questions or concerns about this Policy, please contact us:
• Email: support@getaclaim.com
• Mailing Address: 13575 58th Street North
Suite 200 Clearwater
FL 33760United States
